Mobile Device Insurance
Get your devices insured when you buy from us
SENTINEL is the first comprehensive service which seamlessly delivers mobile insurance and protection in one piece.
With over 6000 Sentinel activation on mobile devices, 0% failure rate in Claims processing, 15% increase in sales within 6 months, Sentinel guarantees its customers value on all service offerings bundled with mobile devices.
CUSTOMER REQUIREMENTS
- The Customer must download the SENTINEL app and create an account in order to register for this service and activate Sentinel before leaving the store.
- All Claims must be promptly reported by device owner/holder via customer’s account on the web portal immediately after incident.
- Customer must return loaner device in same excellent condition as it was received (Screen/Liquid Damage Package). All loaner devices must be certified in excellent condition by us when returned, before repaired device is released.
- Device to be upgraded must be a mobile device purchased via our channels, with service activated on it (where applicable).
- Customer is expected to provide a valid means of identification (International Passport, Driver’s license or National ID card).
- Customer is required to sign off on payment voucher to validate Trade-in and present same for collection of new device (where applicable).
**This service is only applicable within the territory of the Federal Republic of Nigeria